Refund policy

We have a 30-day return policy. You have 30 days from the date of purchase or delivery to request a return.

To be eligible for a return, your item must be in the same condition in which you received it. Items must be unworn, unused, unwashed, free from damage, and have the original tags attached. You will also need a receipt or proof of purchase.

To request a return, contact us at reagan@theluckyleopard.com. Approved returns may be brought to our store or mailed to:

The Lucky Leopard
204 W Main Ave
Wortham, TX 76693

Customers are responsible for return shipping costs. Original shipping charges are nonrefundable. Items mailed back without prior approval will not be accepted.

If you have any questions about a return, please contact us at reagan@theluckyleopard.com.

Damages and Order Issues

Please inspect your order when it arrives. Contact us immediately if an item is defective or damaged or if you received the wrong item. We will evaluate the issue and work to make it right.

Exceptions and Nonreturnable Items

We cannot accept returns on perishable goods, personalized or custom products, personal care or beauty products, sale items, or gift cards.

Please contact us at reagan@theluckyleopard.com if you have questions about whether a specific item is eligible for return.

Exchanges

To exchange an item, please return the original item following the process above. Once the return is approved, you may make a separate purchase for the replacement item.

Refunds

We will notify you after we receive and inspect your return. If approved, your refund will be issued to your original payment method within 10 business days.

Please remember that your bank or credit card company may require additional time to process and post the refund. If more than 15 business days have passed since your refund was approved, contact us at reagan@theluckyleopard.com.